Email alert for acute admissions

By John White, St James Hospital

Category: Follow-Up and End-of-Life Care

The problem identified

The patient pathway management (PPM) IT Team wanted to explore the feasibility of email alerts to key workers.

The intervention made to change the problem

The lung CNS team was asked to pilot the email keyworker alert system (KAS).

How it changed my practice

Patients who are admitted acutely to theTrust have an email alert sent to their keyworker. Once this is received the lung CNS contacts the ward that they have been admitted to ascertain the reason for admission and to give advice as necessary.

Published: 2017

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